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2017 ford explorer transmission problems10/18/2023 ![]() ![]() SSM 45239 - 2013-2016 Various Vehicles - 6F35 Equipment - 2-3 Shift Hesitation After Cold Soak Finally someone believes i am having a problem!!įord Dealer transmission technician performed diagnostics again and still nothing found.įord Dealer decided to check trouble shooting board from Ford Service bulletins and found the following service bulletin advisory: When the technician started the car and accelerated he experience the same jerk. Car was parked in the Ford Dealer parking lot over night to have the transmission technician check the car the following morning. This time the service manager experienced the jerk after several hours of the car sitting after servicing the Explorer for other recall notices. ![]() Same complaint during first start up and acceleration from 1st to 2nd gear experiencing a jerk (this is not hesitation but a jerk as twice before). Warmer weather now June 12, 2019, called Same Ford Dealer to report problem is still occurring and would like them to check the transmission a third time. Outside temperature at the time of testing was blow 50 degrees and considered that a factor in why the Ford Dealer simulation did not develop the same jerk in transmission shifting 1st to 2nd gear. ![]() This time i explained how my car was parked in the drive way, front end up at about 3 or 4 degree angle (little incline) and back out to side drive, cost down 20 feet to street level, turn left and accelerate and large jerk between 1st and 2nd gear.įord Dealer tried to duplicate but did not have the same experience as me but did diagnostics on the transmission again with the same result, nothing found second time. Problem continued on morning start ups and decided to take back into the Ford Dealer and explained the transmission problem again. In October of 2017 I started experiencing the jerking problem again except this time it was during my first morning start up and accelerating from 1st to 2nd gear and would get a substantial jerk. I took the car into Ford Dealer and explained the problem but they found nothing during technician diagnostics Continued during vacation until we got back home and continued to hesitate and jerk at times when transmission was shifting. We went on vacation in April 2017 to Gulf Shores and the car transmission started to hesitate during highway driving while acceleration and braking in some heavy traffic. I left my company Decemand bought the car for personal use with about 43,500 miles and was running fine. The Explorer was given to me as a replacement company car with 42,000 miles. This was a 2017 Ford Explorer fleet car issued as a company to another employee who left our company. Whatever the best cleaning products are at the time, I use them. I baby my vehicle and put in the best products to maintain it (Amsoil, K&N, etc.). Ford needs to recall the PTU, extend the powertrain warranty, and offer to service the PTU every 30,000 miles. ![]() I'm a first responder and have already missed one structure fire because I have no vehicle to go to calls. Right now, I'm waiting for ford to offer financial assistance for the repairs. I've read many articles on here and other sites, especially from mechanics, and they all said there should be a recall on the PTU, and that the fluid in it should be changed every 30,000 miles. Extremely loud! I know the 2013 Ford F-150's had a recall because it did something similar. When I would drive down a hill at the speed limit (55 mph or 45 mph), the vehicle would shift down into a very low gear and it sounded like a tractor-trailer powershifting down. I wanted the warranty to cover the turbo and Ecoboost engine because I was afraid they would have powertrain issues. Well, now they are saying it is only a 6 year/125,000 mile extended warranty and this isn't covered. When I purchased it, they said everything was covered under my 7 year/125,000 mile warranty, I'd just have to pay a $100 deductible for service. It is just outside the warranty coverage (64,000 miles). Ford told me my 2017 Ford Explorer Sport needed a new PTU and it would cost me $1904 to repair it. ![]()
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